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16 Scott Bushe Street
Port of Spain
Trinidad and Tobago
 
Corner of Hosein Drive and Southern Main Road
Chase Village
Carapichaima (near Chaguanas)
Trinidad and Tobago
Click For Directions



Phone #1:+1 868 627 8233
Phone #2:+1 868 62 STAFF
Phone #3:+1 868 623 WORK
FAX:+1 868 625 1588
E-mail: recruitment@eaastaff.com

BARTENDER / BARISTA OPPORTUNITY - (Starbucks, Trinidad and Tobago) (HRSTARBUCKSBARISTA)







  • Job Summary and Mission

    This job contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

  • Qualifications/Experience

    - CXC passes / Certification in Hospitality or Culinary arts is a plus
    - A minimum of 1 year working experience
    - Experience working in the hospitality and/or restaurant would be an asset
    - must be available for full time employment

  • Required Documents

    - Two (2) Passport Sized Photos
    - Copy of National Identification Card / Driver’s Permit / Passport
    - Copy of Birth Certificate
    - Copies of all academic/educational certificates
    - NIS Number – If none, please apply and obtain from NIB office
    - Bank Account Information – Must submit evidence that account is active, for example, ATM slip, bank statement, letter from bank
    - Police certificate of good character or receipt as evidence of application for certificate
    - Contact Information for two (2) references - previous employers preferred/Recommendation letters from previous employers would be an asset

  • Summary of Key Responsibilities

    Responsibilities and essential job functions include but are not limited to the following:
    - Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
    - Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
    - Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
    - Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
    - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
    - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
    - Maintains a clean and organized workspace so that partners can locate resources and product as needed.
    - Maintains regular and consistent attendance and punctuality.
    - Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
    - Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

  • Summary of Experience

    - No previous experience required

  • Required Knowledge, Skills and Abilities

    - Ability to learn quickly
    - Ability to understand and carry out oral and written instructions and request clarification when needed
    - Ability to work as part of a team
    - Ability to build relationships

  • Core Competencies

    Customer Focus - Delivers legendary service that meets and exceeds all customers' expectations
    Ethics and Integrity - Adheres to Starbucks values, beliefs and principles during good and bad times
    Composure - Remains calm, maintains perspective and responds in a professional manner when faced with tough situations
    Personal Learning - Takes personal responsibility for the continuous learning of new knowledge, skills and experiences
    Dealing with Ambiguity - Able to successfully function during times of uncertainty and changing priorities
    Decision-Making - Makes timely and quality decisions based on a mixture of analysis, wisdom, experience and judgment
    Interpersonal Savvy - Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks
    Results Oriented - Gets results and achieves goals

  • Physical Requirements

    Proficiency Ratings Legend
    O = Occasional (up to 25% of time)
    F = Frequent (26%-74% of time)
    C = Constant (75% or more of time)


    - Bending/Twisting: Continual, intermittent flexing or rotation of the wrist(s) and spine. F
    - Carrying: Moving an object, usually by holding it in hands or arms, or on shoulders. O - up to 40 lbs
    - Climbing: Ascending or descending ladders, stairs, ramps, poles, and the like, using feet and legs, and hands and arms. O
    - Computer: Usage or other special equipment operated. C - Bar equipment/POS Register
    - Handling: Seizing, holding, grasping, turning, or otherwise performing precision work with hand or hands. C - Around bar area
    - Hearing: Receiving detailed information through oral communication. C
    - Kneeling: Bending legs at knees to come to rest on knee(s). F
    - Lifting: Raising or lowering an object from one level to another using hands, arms and shoulders, back and legs. O - up to 40 lbs
    - Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force. O - up to 40 lbs
    - Reaching: Extending hand(s) and arm(s) in any direction. C - Around bar area
    - Sitting: Remaining in the normal seated position. O
    - Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about a work area. C - Up to 90% of the time
    - Stooping: Bending body downward and forward by bending spine at the waist F
    - Talking: Expressing or exchanging ideas by means of the spoken word. C
    - Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. O
    - Vision: Clarity of vision at near and/or far distances. C

  • About Starbucks

    Since 1971, Starbucks has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at www.starbucks.com.


    Read more about Our Success Profile at Starbucks here.

    To apply: Come to the Career Fair on 4th and 5th July and make sure and walk with all your documents as we are interviewing live on that day.

    Any questions, contact Eve Anderson Recruitment Limited at 627 8233 Or email starbuckscareers@eaastaff.com





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